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Privacy Policy for LEDA LMS

 

 

 

Last Updated: 13/12/2023

 

This Privacy Policy sets out how LEDA, the Moodle Workplace Learning Management System (LMS), collects, uses, discloses, and protects personal information in compliance with UK and European data protection laws. By utilising LEDA, users acknowledge and agree to the practices described herein.

The policy focuses upon how users accessing the platform via a JTL group company will have privacy managed and data used. The group companies are: -

JTL 
Develop
CompEx

 

1. Information We Collect:

 

1.1 Personal Information:

LEDA may collect personal information provided by users during registration, including names, addresses, contact details, and other relevant identifiers associated with default Moodle Environments. Other personal data relating to our  services may be included in your LEDA profile. These are not limited to, but may include the following for JTL subsidiaries:-

JTL	Develop	CompEx
Unique Learner Number (ULN) Apprenticeship Standard enrolled upon Training Centre of Subcontractor Assigned to Employer Name Year in Learning Enrolment Start Date Allocated Training Office		Unique Learner Number (ULN) Employer Last Centre Used

 

1.2 Sensitive Information:

LEDA does not knowingly collect sensitive information, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health information, or information about sexual orientation.

 

1.3 Training Data:

LEDA collects training-related data, including progress, completion status, assessment results, and any additional information necessary for the provision of learning services.

 

 

2. How We Use Your Information:

2.1 Training Facilitation:

Personal information and training data are used to facilitate apprentices', delegates, employees and candidates learning experiences, track progress, and deliver personalised content.

 

2.2 Customer-Specific Utilisation:

 

2.2.1 JTL Customers:

JTL customers utilise the platform to enhance apprenticeship training. Training officers assigned to apprentices have access to progress and completion data for discussions with employers, facilitating collaborative monitoring of apprentices' development.

 

2.2.2 Develop Training Customers:

Develop Training customers benefit from LEDA for tailored learning experiences. Develop trainers can review progress data, enabling constructive discussions with employers to optimise training outcomes.

 

2.2.3 CompEx Certification Customers:

CompEx Certification customers utilise LEDA for competency training. Authorised CompEx training centers may have access to CompEx candidate data, allowing for comprehensive assessments and discussions to enhance competency development and qualification delivery. Candidates may be registered for the LEDA platofrm via centres in the CompEx Authorised Global centre network, or transfered from one tenant to another to facilitate service delivery. For example somebody who is already a member of the CompEx Alumni may be transferred to a centre if they are completing a new CompEx qualfication. This would mean that personnel within that training centre would have access to their data. CompEx Authorsied Instructors or Assessors can review progress data, enabling constructive discussions with employers to optimise training outcomes if a candidate is registered at their centre. Employers who have been provisioned with custom tenants in the LEDA environment will have access to employee data for those employees registered on the employer tenant.

 

 

2.3 Communication:

LEDA may use contact information to send important updates, notifications, and relevant learning materials. 

 

3. Data Sharing:

 

3.1 JTL Apprentices and Training Officers:

Training officers assigned to apprentices (JTL and Develop Training) have access to progress and completion data for facilitating discussions with employers. This collaboration is essential for monitoring apprentices' development.

 

3.2 CompEx Certification and Training Centers:

Authorised CompEx training centers have access to CompEx candidate data, enabling thorough assessments and discussions to enhance competency development and qualification training. CompEx Authorsied Instructors or Assessors can review progress data, enabling constructive discussions with employers to optimise training outcomes if a candidate is registered at their centre. 

 

3.3 Employers:

Employers associated with JTL apprentices learners may be provided with aggregated, non-personally identifiable data to assess overall performance and progress. Develop employers who have been provisioned with custom tenants in the LEDA environment will have access to employee data for those employees registered on the employer tenant. CompEx employers who have been provisioned with custom tenants in the LEDA environment will have access to employee data for those employees registered on the employer tenant.

 

3.4 Third-Party Service Providers:

LEDA engages trusted third-party service providers for hosting, maintenance, analytics, and other support services. These providers adhere to stringent data protection standards. All hosting and maintenance of the platform is provided by Titus Learning Ltd. Salts Mill, Victoria Rd, Saltaire, Shipley, BD18 3LA. More information on Titus Learning can be found on their website. The Titus Learning Privacy Policy can also be accessed. Other third party service providers may be added to improve our service in the future. This may be integration of service using Learning Tools Interoperability (LTI), or further system integration with existing partners.

 

3.5 Third-Party Content Providers:

LEDA utilises content from a range of third party content providers, and this will often utilise remote SCORM to provision learning content. This means that base data is shared with certain third party content providers. All of our third party content providers adhere to stringent data protection standards under EU legislation. Providers include but may not limited to: -

Core Learning Services Ltd

Trainor

 

 

3.6 Legal Compliance:

LEDA may disclose personal information when required by law or in response to valid legal requests, court orders, or governmental regulations.

LEDA engages trusted third-party service providers for hosting, maintenance, analytics, and other support services. These providers adhere and are compliant with stringent data protection standards.

 

 

4. Data Security:

 

LEDA employs robust security measures to protect personal information and training data from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, access controls including multi factor authentication, and regular security assessments.

 

5. Cookies and Tracking:

LEDA uses cookies and similar tracking technologies to enhance user experience and gather information about usage patterns. Users can manage cookie preferences through their browser settings.

By using LEDA, you agree to the use of cookies as described in this section of the policy.

 

 

 

5.1. What Are Cookies?

 

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

 

 

 

5.2. How We Use Cookies:

 

5. 2.1 Essential Cookies:

 

These cookies are necessary for the proper functioning of the LEDA platform. They enable you to navigate through the website and use essential features such as accessing secure areas and managing your learning materials.

 

5.2.2 Performance Cookies:

 

Performance cookies help us analyse how users interact with the LEDA platform. They collect information about which pages are visited most frequently, allowing us to improve the overall user experience.

 

 

5.2.3 Functionality Cookies:

 

Functionality cookies enhance your experience by remembering your preferences and choices. They enable LEDA to provide personalised features, such as language preferences and customised content.

 

 

 

5.3. Third-Party Cookies:

 

LEDA may use third-party services, such as analytics providers, to collect and analyse information about user behaviour on the platform. These third-party cookies help us understand how users interact with LEDA, allowing us to make improvements.

 

 

 

5.4. Managing Cookies:

 

 

 

5.4.1 Cookie Preferences:

 

When you first visit LEDA, you will be presented with the option to accept or decline the use of cookies. This will be by accepting denying this policy. This however has detrimental impact upon the ability to deliver this service.

 

 

5.4.2 Browser Settings:

 

Most web browsers allow you to control and block cookies through their settings. However, please note that blocking essential cookies may impact the functionality and performance of LEDA.

 

 

 

5.5. Types of Cookies Used:

 

 

 

5.5.1 Session Cookies:

 

Session cookies are temporary and are deleted when you close your browser. They are essential for secure access to certain features on LEDA.

 

 

5.5.2 Persistent Cookies:

 

Persistent cookies remain on your device for a longer period, facilitating a more personalised and convenient experience on subsequent visits to LEDA.

 

 

 

5.6. Changes to the Cookies Policy:

 

LEDA reserves the right to update this Cookies Policy. Users will be notified of any significant changes, and continued use of the platform constitutes acceptance of the updated policy.

 

 

6. Your Rights:

 

6.1 Access and Correction:

Users have the right to access and correct their personal information. Requests for access or corrections can be made through the platform or by contacting support@leda.education

 

6.2 Data Portability:

Upon request, users can receive their personal information in a structured, commonly used, and machine-readable format for portability to another service.

 

6.3 Erasure (Right to be Forgotten):

Users can request the erasure of their personal information under certain circumstances. However, certain legal obligations may prevent immediate deletion.

 

6.4 Restriction of Processing:

Users have the right to request the restriction of processing their personal information under certain circumstances.

 

6.5 Objection to Processing:

Users can object to the processing of their personal information for specific purposes, including direct marketing.

 

6.6 Withdrawal of Consent:

Users can withdraw their consent for data processing at any time by contacting support@leda.education. Withdrawal may impact the ability to use certain features.

 

7. Compliance with Laws:

LEDA is committed to complying with all relevant data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

 

8. Changes to the Privacy Policy:

LEDA reserves the right to update this Privacy Policy. Users will be notified of any significant changes, and continued use of the platform constitutes acceptance of the updated policy.

 

9. Contact Information:

For any questions, concerns, or requests related to this Privacy Policy, please contact:

FAO: Head of Digital Learning
JTL
Stafford House
120 – 122 High Street
Orpington
Kent
BR6 0JS

Email: support@leda.education

 

10. Data Controller:

JTL Ltd is the data controller for personal information processed through LEDA.

 

11. Policy Definitions:

 

11.1 Data Controller:

Refers to the entity responsible for determining the purposes and means of processing personal information.

11.2 Data Processor:

Refers to an entity processing personal information on behalf of the data controller.

 

12. Services:

LEDA provides an online learning platform providing the following services: -

• Online support for apprenticeship training via JTL.
• Digital end to end courses to support JTL apprentices.
• Commercial training opportunities via Develop Training.
• Bespoke client tenants for learning management solutions via Develop.
• Support for CompEx qualifications via CompEx.
• Digital end to end courses to support CompEx practitioners.
• Bespoke tenants for Approved CompEx Training Centres and some employers.

 

13. Obligations of the Data Controller:

The Data Controller (JTL Ltd) is committed to:

- Ensuring lawful, fair, and transparent processing of personal information.
- Clearly communicating the purposes of data processing to users.
- Protecting the rights and interests of data subjects.
- Collaborating with authorised entities for data processing purposes.

 

14. Obligations of the Data Processor:

The Data Processor (JTL Ltd) is committed to:

- Processing personal information in accordance with the instructions of the data controller.
- Implementing robust security measures to protect personal information.
- Collaborating with authorised entities for data processing purposes.
- Complying with applicable data protection laws and regulations.

 

15. Multi-Tenancy and Closed Portals:

 

15.1 Closed Portals:

Clients with closed portals under multi-tenancy have the ability to manage only learners within their own tenancy. Access controls are implemented to ensure that client administrators can only access and manage data related to learners within their specific tenancy. Learners completing activity on closed client portals should be aware that they have a delegated organisational administrator with the role of Tenant Administrator. Such a role will have access to all data on users within the closed tenant. It should also be noted that many clients opt to use closed portals so that they can take advantage of an organisational hierarchy feature enabling line managers to monitor the progress of staff CPD activity. If you have questions surrounding such permissions you should discuss this with your organisational Tenant Administrator.

 

15.2 Data Management:

Clients with closed portals are responsible for the management and security of learner data within their tenancy. This includes ensuring compliance with data protection laws and regulations and any LEDA site policy adherance. 

 

16. Data Retention:

LEDA retains personal information for the duration necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

17. Data Breach Response:

In the event of a data breach, LEDA will promptly assess the incident, take appropriate measures to mitigate the impact, and notify affected parties in accordance with legal requirements.